Privacy Policy

Last updated: August 1, 2023

This privacy policy (“Policy”) describes how Doucet Co LPA and its affiliates (“us”, “we”, or “our”) collect, use, and share information about you when you use our websites, mobile applications, and other online products and services (collectively, the “Services”).

We may change our Policy from time to time. We will post any changes on this page and encourage you to review our Policy periodically. Your continued use of the Services after we post any changes signifies your acceptance of those changes.

Information We Collect

We collect information about you in the following ways:

  • Information you provide to us: We collect information that you provide to us directly, such as when you create an account, update your profile, or post content on the Services. This may include your name, email address, phone number, and any other information you choose to provide.
  • Information we collect automatically: When you use the Services, we may collect certain information automatically, such as your IP address, device type, browser type, operating system, language preference, referring site, and the date and time of your request. We may also collect information about your location, including location data from your device or IP address.
  • Cookies and similar technologies: We use cookies and similar technologies, such as pixel tags, to collect information about your use of the Services. Cookies are small data files that are stored on your device when you visit a website. We may use cookies to personalize your experience, track website usage, and show you relevant ads. You can learn more about how we use cookies in the “Cookies and Similar Technologies” section below.
  • Information from third parties: We may receive information about you from third parties, such as our business partners, social media platforms, and third-party analytics providers.

How We Use Your Information

We use the information we collect about you for the following purposes:

  • To provide, maintain, and improve the Services: We use the information we collect to provide, maintain, and improve the Services, including to personalize your experience, to communicate with you, and to respond to your inquiries.
  • To advertise and market to you: We may use the information we collect to advertise and market to you, including by showing you personalized ads, both on and off the Services. We may also use the information we collect to measure the effectiveness of our advertising and marketing efforts.
  • To analyze and understand how the Services are used: We use the information we collect to understand how the Services are used, including to analyze and report on usage trends, to troubleshoot problems, and to identify and fix errors.
  • To enforce our policies and comply with legal obligations: We may use the information we collect to enforce our policies and comply with legal obligations, including to detect, prevent, and respond to fraud, abuse, and other activities that may violate our policies or the law.

·         We use Hotjar or a similarly functioning service in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.  For further details, please see the ‘about Hotjar’ section of Hotjar’s support site at https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar.

Additionally:

  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website and other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
  • Users may opt out of personalized advertising by visiting https://www.google.com/settings/adsor info)
  • If you have not opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on our site, including: Facebook.com, HotJar.com, and AdSense.com.

·         You may visit those websites to opt out of the use of cookies for personalized advertising. Alternatively, you can opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting info.

 

Sharing Your Information

We may share the information we collect about you as follows:

  • With third parties for advertising and marketing purposes: We may share the information we collect with third parties, such as advertisers, ad networks, and analytics providers, for the purpose of showing you personalized ads, both on and off the Services.
  • With third parties as required by law or to prevent harm.

We do not specifically target EU residents and do not market to EU residents.  However, if you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.

How We Protect Your Personal Information

We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.

Accessing and Correcting Your Information

You can request to access, correct or delete any personal information that you have provided to us by contacting us at [email protected]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

How to Contact Us

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Doucet Co LPA

485 Metro Place South, Suite 300, Dublin

Ohio, United States 43017

[email protected]

614-221-9800

www.doucet.law

 

California Consumer Privacy Act of 2018

“CCPA” California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, including without limitation and in each case any amendments and implementing regulations that become effective before the date of this Addendum. 

“Contracted Services” means the services you have determined will be provided by Doucet Co LPA under the Agreement or Section 5.1 of this Addendum.

When used in this Addendum, the following terms will have the same meaning as in the CCPA: (a) aggregate consumer information; (b) business; (c) business purpose; (d) collect; (e) commercial purpose; (f) consumer; (g) deidentified; (h) personal information (i) publicly available; (j) sell; (k) service provider; and (l) processing.

Background

Under the Agreement, you have determined that Doucet Co LPA may act as a “service provider” to you by providing you with the Contracted Services in relation to any one or more of: (a) online course platform software; (b) online course management and administration; and (c) support and maintenance.

The Contracted Services may involve Doucet Co LPA processing personal information on your behalf, which may include personal information relating to your customers, students or subscribers or other individuals with whom you deal in the course of your business.

You will determine the purposes and means of the processing of personal information.

Personal Information – Doucet Co LPA Obligations

Doucet Co LPA will:

Retain, use, or disclose the personal information for any purpose other than for the specific purpose of performing the Contracted Services, including retaining, using, or disclosing the personal information for a commercial purpose other than providing the Contracted Services;

Retain, use, or disclose the personal information outside of the direct business relationship between you and Doucet Co LPA;

Sell the personal information; and

Further collect or use the personal information of the consumer except as necessary to perform a business purpose.

Doucet Co LPA hereby certifies that it understands its obligations under Section 3.1 and will comply with them.

Doucet Co LPA will not respond to any request received by it from a consumer under the CCPA other than to inform the consumer that the request cannot be acted upon because it has been sent to a service provider.

Personal Information – Your Obligations

You represent, warrant and covenant that:

You do not and will not sell consumers’ personal information; or

You have provided notice of that information being used or shared in its terms and conditions consistent with Section 1798.135 of the CCPA.

You will not:

Require Doucet Co LPA to sell personal information on your behalf; or

Unless necessary to perform a business purpose, provide Doucet Co LPA with, or require or direct Doucet Co LPA to collect on your behalf, any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Contracted Services

The parties agree that the Contracted Services may include, without limitation, the following activities to the extent Doucet Co LPA determines such activities are necessary for it to perform the services provided under the Agreement: (a) retaining and employing another service provider as a subcontractor, where the subcontractor meets the requirements for a service provider under the CCPA, (b) internally building or improving the quality of Doucet Co LPA ’s services, except building or modifying household or consumer profiles to use in providing services to another business, or correcting or augmenting data acquired from another source, (c) detecting data security incidents, or protecting against fraudulent or illegal activity; and (d) complying with federal, state, or local laws, comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; cooperating with law enforcement agencies concerning conduct or activity that you, Doucet Co LPA or a third party reasonably and in good faith believes may violate federal, state, or local law; or exercising or defending legal claims.

The parties agree that the Contracted Services are necessary to perform a business purpose and form part of the direct business relationship between Doucet Co LPA and you.

Remedies

Your remedies with respect to any breach by Doucet Co LPA of the terms of this Addendum and the overall aggregate liability of Doucet Co LPA arising out of, or in connection with the Agreement (including this Addendum) will be subject to any aggregate limitation of liability that has been agreed between the parties under the Agreement but in no event shall be more than the amount you paid to Doucet Co LPA (the “Liability Cap”) or $1,000, whichever is less. For the avoidance of doubt, the parties intend and agree that the overall aggregate liability of Doucet Co LPA and its affiliates arising out of, or in connection with the Agreement (including this Addendum) will in no event exceed the Liability Cap.  Clients of the law firm with a formal written fee agreement are exempted from this provision.

Pre-Litigation Notice of Dispute

A party who intends to seek litigation must first send to the other party a written Notice of Dispute (“Notice”). The Notice to DOUCET CO LPA may be sent by U.S. mail or professional courier service to Doucet Co., LPA, 485 Metro Place South, Suite 300, Dublin, OH 43017 (the "Notice Address"). The Notice must include: (a) your name; (b) your Account number (if you have one); (c) the services (if any) to which your claim pertains; (d) a description of the nature and basis of the claim or dispute; (e) an explanation of the specific relief sought and the basis for the calculations; (f) your signature; and (g) if you have retained an attorney, your signed statement authorizing DOUCET CO LPA to disclose your confidential Account records to your attorney if necessary in resolving your claim.

If DOUCET CO LPA and you do not reach an agreement to resolve the claim within 60 days after the Notice is received, you or DOUCET CO LPA may commence a litigation proceeding. (If either you or we sends the other an incomplete Notice, the 60-day period begins only after a complete Notice is received.) Any litigation must occur in Franklin County, Ohio, USA, which is the only jurisdiction either party may pursue an action in. Clients of the law firm with a formal written fee agreement are exempted from this provision.